You have 14 days from the date of receiving your product to request a return or exchange. Unfortunately, after this 14-day period, we can no longer offer refunds or exchanges. Refunds will be processed using the same payment method used during the original purchase.
To start a return or exchange, please contact us at: info@prime-wear.uk
Conditions for Returns and Refunds:
To be eligible for a refund or exchange, the item must be unused and in the same condition as received. Items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error cannot be refunded.
